Archive for November 20th, 2008
My experiment with directed social bookmarking seems to be working out well, though I still don’t have an appropriate feedback vehicle. Nudge, nudge to those that have offered to help. One of the interesting things that’s happened is that people who I direct stuff towards are starting to become significant in my tag cloud. This [...]
Filed under: e2.0 | Leave a Comment
Tags: AMQP, e2.0, enterprise 2.0, identity, MBUN, persona, rss, social web
The Myth of Software Support
20Nov08
I’ve been too quiet of late, and part of the problem has been this blog post, which has become something of a mental bolus. It’s time to get it out. The title really says it all. It’s my assertion that software support, or at least big company support for enterprise customers, is a myth. Not [...]
Filed under: software | 2 Comments
Tags: software support
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