Comments on: Process failures – Amex Direct Debit http://blog.thestateofme.com/2009/06/09/process-failures-amex-direct-debit/ IT mixology and other thoughts about tech, life the universe and everything Fri, 03 Feb 2012 10:17:56 +0000 hourly 1 http://wordpress.com/ By: Chris Swan http://blog.thestateofme.com/2009/06/09/process-failures-amex-direct-debit/#comment-261 Thu, 09 Jul 2009 21:58:45 +0000 http://thestateofme.wordpress.com/?p=113#comment-261 This issue was with the Amex web site, though in the UK, so maybe they’re having some localisation issues.

There is a working facility for me to pay my balance manually each month by electronic transfer. My problem was around setting up a Direct Debit, which is a type of bank instruction that I’m not sure exists in the US

]]> By: Eric E http://blog.thestateofme.com/2009/06/09/process-failures-amex-direct-debit/#comment-260 Thu, 09 Jul 2009 20:38:55 +0000 http://thestateofme.wordpress.com/?p=113#comment-260 Hmm… I have an Amex card through Costco and it has the ability to automatically pay my minimum balance, or I can go in and manually pay my balance (no option to pay the balance in full automatically).

I was able to enter my banking information electronically too – no PDF’s or paper forms required.

This was through American Express’s own web site – are you using their web site or one providing by an issuing bank? If the later, perhaps it’s time to get a better bank :)

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