MBNA and Miles & More dupe me out of 10,000s of miles
I fly to Zurich a few times a year, and often fly with Swiss, so I’ve been a member of their Miles & More rewards programme (which is run by Lufthansa) for some time. To help keep hold of my miles (and even top them up a little) I got the connected credit card from MBNA. Each month I get an email that looks like this:
is different from the smallprint:
So over the past month my mileage balance has been pretty much vaporised:
It’s just a shame it wasn’t made clear to me that my credit card wasn’t shielding me from expiry. I’d have given the miles to charity or something rather than have them just expire.
Filed under: could_do_better, grumble, travel | 3 Comments
Tags: expired, expiry, Lufthansa, MBNA, mileage, Miles and More, rewards, Swiss