Archive for the ‘operations’ Category

Background A friend sent me a link to an ‘AI Ops’ company over the weekend asking me if I’d come across them. The product claims to do ‘continuous optimisation’, and it got me wondering why somebody would want such a thing? Let’s explore the Rumsfeld Matrix Known knowns This is where we should be with […]


This is a practice that I’m trying to get traction with at work, but it’s not something I’ve seen or read about other people doing. But then it seems so obvious that other people must be doing it, so I’d love to hear more about that. It’s pretty typical for a post incident review (aka […]