Posts Tagged ‘guarantee’
I’m a bit behind on writing this up, but just as I sometimes call out bad customer service it’s also worth highlighting good experiences. TL;DR John Lewis gave me a two year warranty on my Chromebook, which meant that when the battery died I was able to get it fixed. Background When I bought my Chromebook back […]
Filed under: did_do_better | 2 Comments
Tags: battery, Chromebook, DPD, guarantee, John Lewis, Waitrose, warranty
I moved into my house over 8 years ago. The day after that move I bought a Brabantia kitchen bin – a nice big shiny stainless steel one. As I got to know more of the neighbours it soon became something of a running joke that everybody had bought the same bin. Some years later […]
Filed under: did_do_better | 1 Comment
Tags: Brabantia, customer service, guarantee, Touch bin