Archive for the ‘software’ Category

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Why do they never learn?

01Dec08

They in this case are the machines that we use every day, or more specifically the software running on them. By using language like ‘they’ perhaps I’m already using a person like metaphor that’s inappropriate to the situation. Regardless, we’re confronted each day by machines that make us do repetitive tasks rather than taking them […]


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The Myth of Software Support

20Nov08

I’ve been too quiet of late, and part of the problem has been this blog post, which has become something of a mental bolus. It’s time to get it out. The title really says it all. It’s my assertion that software support, or at least big company support for enterprise customers, is a myth. Not […]


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