Posts Tagged ‘guarantee’
Battery Bother
TL;DR I was foolish to believe that paying a premium for a battery with a 5y guarantee would actually get me a battery that lasted 5y :( Background The original battery in my 2010 XC60 died after a little over 5y. I replaced it with an Exide EA852 from Tayna that lasted a bit over […]
Filed under: could_do_better, grumble | Leave a Comment
Tags: battery, Exide, guarantee, Halfords, Volvo, warranty, XC60, Yuasa
I’m a bit behind on writing this up, but just as I sometimes call out bad customer service it’s also worth highlighting good experiences. TL;DR John Lewis gave me a two year warranty on my Chromebook, which meant that when the battery died I was able to get it fixed. Background When I bought my Chromebook back […]
Filed under: did_do_better | 2 Comments
Tags: battery, Chromebook, DPD, guarantee, John Lewis, Waitrose, warranty
I moved into my house over 8 years ago. The day after that move I bought a Brabantia kitchen bin – a nice big shiny stainless steel one. As I got to know more of the neighbours it soon became something of a running joke that everybody had bought the same bin. Some years later […]
Filed under: did_do_better | 1 Comment
Tags: Brabantia, customer service, guarantee, Touch bin
Chris Swan's Weblog 