Archive for the ‘did_do_better’ Category

My Kindle died two days ago :( Thankfully Amazon were pretty prompt in dealing with this. I called their Kindle helpline[1], a new one was sent out, and it arrived this morning :) It didn’t take long for me to restore all of my content, and things like bookmarks seem to be intact :) Unfortunately […]


A few weeks ago I was pretty upset with Lenovo after they cancelled my order for an s10-3t netvertible. My last update flagged that Lenovo had been in touch, and I wondered if there might be a happy ending? There was, as Lenovo came back to me promising an s10-3t as soon as they hit […]


Well done Le Creuset for honouring your 10 year guarantee with minimal inconvenience and polite friendly communications from customer services. If only more companies could be like that.