Archive for the ‘did_do_better’ Category
I moved into my house over 8 years ago. The day after that move I bought a Brabantia kitchen bin – a nice big shiny stainless steel one. As I got to know more of the neighbours it soon became something of a running joke that everybody had bought the same bin. Some years later […]
Filed under: did_do_better | 1 Comment
Tags: Brabantia, customer service, guarantee, Touch bin
My Kindle died two days ago :( Thankfully Amazon were pretty prompt in dealing with this. I called their Kindle helpline[1], a new one was sent out, and it arrived this morning :) It didn’t take long for me to restore all of my content, and things like bookmarks seem to be intact :) Unfortunately […]
Filed under: could_do_better, did_do_better, grumble, technology | 4 Comments
Tags: amazon, backup, collections, ebook, export, import, kindle, restore
A few weeks ago I was pretty upset with Lenovo after they cancelled my order for an s10-3t netvertible. My last update flagged that Lenovo had been in touch, and I wondered if there might be a happy ending? There was, as Lenovo came back to me promising an s10-3t as soon as they hit […]
Filed under: did_do_better, technology | 2 Comments
Tags: 3G, GPS, lenovo, review, tablet, thinkpad, WWAN, x201, x201t
Well done Le Creuset for honouring your 10 year guarantee with minimal inconvenience and polite friendly communications from customer services. If only more companies could be like that.
Filed under: did_do_better | Leave a Comment
Tags: corkscrew, customer service, Le Creuset, screwpull
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