Posts Tagged ‘user experience’

A/B Testing Into Mediocrity

16Nov15

I’ve been noticing that lots of the services I use online have been getting worse. My friends have been complaining too. I think I know why. A/B testing is a great way for product managers to make decisions based on data (rather than their own gut feel). But what happens when A/B testing meets the […]


Filed under: could_do_better, grumble, technology   |  1 Comment
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Why Twitter’s 2FA is better than my bank’s

23Aug13

I got an email from my bank yesterday telling me that they’re rolling out two factor authentication (2FA) to protect their my money from fraudsters. It looks like a pretty standard one time password (OTP) based scheme that will have a choice between mobile and physical tokens. They’re being pretty inflexible about the deployment model […]


Filed under: identity, security   |  2 Comments
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