Posts Tagged ‘UX’
Surprisingly Slipshod for Amazon
I got an email proclaiming: AmazonFresh – now in your area If that wasn’t exciting enough in its own right (which would probably be the case) it went on to say: Get a £20 Amazon.co.uk gift card when you spend £60 or more on an AmazonFresh order and have it delivered between 16 – 30 […]
Filed under: could_do_better | 2 Comments
Tags: amazon, Fresh, London, UX
Southern Railway recently upgraded their train ticket buying website. The new user interface (UI) is very pretty, and I would guess it’s an easier place to buy train tickets online if you’ve never done that before. If you buy tickets frequently, and particularly if you need receipts for expenses then it’s a user experience (UX) […]
Filed under: could_do_better, grumble, technology | 1 Comment
Tags: Southern, ticket, train, UI, UX
A/B Testing Into Mediocrity
I’ve been noticing that lots of the services I use online have been getting worse. My friends have been complaining too. I think I know why. A/B testing is a great way for product managers to make decisions based on data (rather than their own gut feel). But what happens when A/B testing meets the […]
Filed under: could_do_better, grumble, technology | 1 Comment
Tags: A/B, product management, testing, user experience, UX
I got an email from my bank yesterday telling me that they’re rolling out two factor authentication (2FA) to protect their my money from fraudsters. It looks like a pretty standard one time password (OTP) based scheme that will have a choice between mobile and physical tokens. They’re being pretty inflexible about the deployment model […]
Filed under: identity, security | 2 Comments
Tags: 2FA, banking, identity, NFC, online, OTP, security, twitter, user experience, UX
Chris Swan's Weblog 