Posts Tagged ‘support’
My Wren Kitchen – The Issues
Many things went wrong with the kitchen I bought from Wren Living: If you’re here because you’re thinking of buying a kitchen from Wren then may I suggest that you first try out their customer support and see if you like it. Dial 0345 127 7008 the choose option 2 then option 3 then option 1. […]
Filed under: could_do_better, grumble | 3 Comments
Tags: appliances, damage, delivery, extractor, hob, kitchen, living, microwave, service, support, worktop, Wren
My Wren Kitchen – Overview
I bought a new kitchen from Wren Living this April for delivery in late July. It’s the most expensive thing I’ve ever bought that wasn’t an entire house. Many things went wrong. I shouldn’t have bought my appliances from Wren. I shouldn’t have bought my wooden worktop from Wren. I’m writing this because I felt […]
Filed under: could_do_better, grumble | 1 Comment
Tags: customer, kitchen, living, service, support, Wren
End of support, end of the line
I’ve written before about the myth of software support. Software mostly doesn’t work, vendors mostly don’t fix stuff, and the world keeps turning anyway. Everything’s broken and nobody’s upset. So why do companies stop using perfectly good stuff (hardware and software) simply because they can’t buy support from the original vendor? This position seems nonsensical […]
Filed under: could_do_better, technology, travel | 2 Comments
Tags: end of life, IRIS, Pano Logic, support
email like it’s 1995
The old joke There used to be a joke that people who didn’t ‘get it’ would send an email and then call the recipient up to check if it had been received. Now the joke’s on us Now, I am that joke. I think we all are. Email has reached a point where it’s just […]
Filed under: could_do_better, grumble, howto, software | 7 Comments
Tags: bacn, batch, blackberry, business edition, DNS, email, fail, false positive, GABE, GAPE, gapps, google, Google Apps, IP Lock, Postini, premier edition, quarantine, spam, SPF, support
Chris Swan's Weblog 