Archive for the ‘could_do_better’ Category
The Dell Lesson on Trust Scope
Dell has been in trouble for the last few days for shipping a self signed CA ‘eDellRoot'[1] in the trusted root store on their Windows laptops. From a public relations perspective they’ve done the right thing by saying sorry and providing a fix. This post isn’t going to pick apart the rights and wrongs – […]
Filed under: could_do_better, security | Leave a Comment
Tags: CA, certificate, Dell, trust
I had many issues with the kitchen I bought from Wren living. One of the most troublesome ones came from wooden worktops, and in hindsight I should never have bought my worktop from Wren. Sizing Wren don’t supply a full range of sizes. So they tried to cover a 2605x945mm island with two pieces of 2400x900mm worktop […]
Filed under: could_do_better, grumble | Leave a Comment
Tags: kitchens, living, wooden, worktop, Wren
I had many issues with the kitchen I bought from Wren living. Some of the most troublesome ones came from appliances, and in hindsight I should never have bought my appliances from Wren. Everything at once Buying my kitchen and appliances at the same time from the same supplier seemed like a good idea. I’d […]
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Tags: appliances, extractor, fridge, hob, kitchen, living, microwave, oven, Wren
My Wren Kitchen – The Issues
Many things went wrong with the kitchen I bought from Wren Living: If you’re here because you’re thinking of buying a kitchen from Wren then may I suggest that you first try out their customer support and see if you like it. Dial 0345 127 7008 the choose option 2 then option 3 then option 1. […]
Filed under: could_do_better, grumble | 4 Comments
Tags: appliances, damage, delivery, extractor, hob, kitchen, living, microwave, service, support, worktop, Wren
My Wren Kitchen – Overview
I bought a new kitchen from Wren Living this April for delivery in late July. It’s the most expensive thing I’ve ever bought that wasn’t an entire house. Many things went wrong. I shouldn’t have bought my appliances from Wren. I shouldn’t have bought my wooden worktop from Wren. I’m writing this because I felt […]
Filed under: could_do_better, grumble | 1 Comment
Tags: customer, kitchen, living, service, support, Wren
A/B Testing Into Mediocrity
I’ve been noticing that lots of the services I use online have been getting worse. My friends have been complaining too. I think I know why. A/B testing is a great way for product managers to make decisions based on data (rather than their own gut feel). But what happens when A/B testing meets the […]
Filed under: could_do_better, grumble, technology | 1 Comment
Tags: A/B, product management, testing, user experience, UX
TL;DR Anybody wanting a high spec laptop that isn’t from Apple is probably getting a low end model with small RAM and HDD and upgrading themselves to big RAM and SSD. This skews the sales data, so the OEMs see a market where nobody buys big RAM and SSD, from which they incorrectly infer that nobody […]
Filed under: could_do_better, technology | 2 Comments
Tags: apple, Chromebook, data, Intel, laptop, lenovo, MacBook, OODA, RAM, ssd
TL;DR Apple and Google have both launched laptops in the past few days that are both amazing and seriously flawed. If only somebody could make a machine that has the best of both worlds. MacBook The leaks were pretty much spot on, so in the end the new MacBook brought few surprises. I really want […]
Filed under: could_do_better, technology | 2 Comments
Tags: apple, Canonical, Chromebook, ChromeOS, google, laptop, MacBook, Pixel, Pixel2, Ubuntu, USB-C
I got my Lenovo X230 when I started with CohesiveFT almost 18 months ago. I’ve generally been very happy with it, but the cracks are starting to show – literally: Not as robust I’ve had a succession of ThinkPads – T20[1], T41, X60T, X201T, a loaner X220 from the good people at Bromium, and now my […]
Filed under: could_do_better, review | 11 Comments
Tags: lenovo, X230
Yesterday I wrote about how Google Wallet is even worse than PayPal. A quick reminder: When I buy stuff on PayPal I don’t have to pretend to have a billing address in a different country. They’re quite happy for me to use my UK issued card for payments to US suppliers. I don’t recall ever […]
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Tags: dicks, fail, fraud, geolocation, google, LTE, Nexus 7, payments, paypal, Play, resolution, store, wallet
Chris Swan's Weblog 